In a complex machine, the fastest possible reaction to error messages or delays is vital. For this purpose, a central body should be created where all the necessary information from the affected press converges to minimize the time required for troubleshooting, to increase availability and reduce costs. As part of its MAINTELLISENSE strategy, manroland Goss web systems therefore aimed to create an application that meets these requirements, with the MainPad.
manroland Goss web systems are the leading provider of web offset printing solutions. In addition to the company headquarters in Augsburg, there are other locations in North and South America, Asia, Australia and Europe.
In close collaboration with manroland Goss web systems, XITASO has developed a user-friendly mobile application for Windows tablets that bundles all the necessary information and documentation for quick error detection and resolution. This reduces the time elapsing between the occurrence of a fault in complex systems and when it is repaired, as well as maximizing the comfort for the service technician. In addition to the development of an appealing design and user-friendly operation, the challenge was also to establish a direct, stable and secure connection to the presses.