The challenge
The management of intensive care units has a significant influence on the healing process of patients. However, the capacities of intensive care units are very limited due to the high care and staffing requirements. Unforeseeable emergencies that have to be treated alongside patients with planned operations and an uncertain length of stay complicate the management of intensive care capacities. The coordinators responsible for an intensive care unit must establish a dynamic strategy for the admission and transfer of patients under constantly changing conditions in order to provide intensive medical treatment to as many critically ill patients as possible.