{"id":34241,"date":"2022-01-05T10:15:11","date_gmt":"2022-01-05T09:15:11","guid":{"rendered":"https:\/\/xitaso.com\/?page_id=34241"},"modified":"2026-04-07T13:32:21","modified_gmt":"2026-04-07T11:32:21","slug":"washtec","status":"publish","type":"page","link":"https:\/\/xitaso.com\/es\/proyectos\/washtec\/","title":{"rendered":"WashTec"},"content":{"rendered":"

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El desaf\u00edo<\/h2>\n

En todo el mundo hay unos 40.000 lavados de coches de WashTec. Para que las instalaciones y su funcionamiento fueran lo m\u00e1s eficientes posible, WashTec tuvo la visi\u00f3n de digitalizar su negocio de lavado de coches y crear una plataforma central que cubriera las necesidades de todos los grupos de usuarios relevantes. El primer paso consisti\u00f3 en trabajar con un socio de digitalizaci\u00f3n para desarrollar una plataforma de servicio que optimizara el negocio de servicios de WashTec.[\/vc_column_text][vc_empty_space height=\u00bb30″][vc_column_text]<\/p>\n

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WashTec AG<\/h2>\n

WashTec AG<\/a> es un fabricante de sistemas de lavado de veh\u00edculos con sede en Augsburgo, Alemania. WashTec es el l\u00edder del mercado mundial de soluciones completas y de servicio en el sector del lavado de veh\u00edculos, con filiales y socios comerciales en m\u00e1s de 80 pa\u00edses.<\/p>\n<\/div>\n<\/div>\n

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C\u00f3mo hemos ayudado<\/h2>\n

La \u00fanica plataforma central para el negocio de lavado de coches digital que ofrece un f\u00e1cil acceso a toda la informaci\u00f3n y funcionalidades relevantes y hace que el negocio de lavado de coches sea lo m\u00e1s eficiente posible. Con esta visi\u00f3n en mente, WashTec busc\u00f3 un socio de confianza para implementar inicialmente una plataforma de servicios como primer paso. En el transcurso de la estrecha y confiada colaboraci\u00f3n, no s\u00f3lo se puso en marcha la plataforma de servicio, sino que tambi\u00e9n se cuestion\u00f3, concret\u00f3 e impuls\u00f3 la visi\u00f3n. Adem\u00e1s del desarrollo de una plataforma para operadores como m\u00f3dulo adicional, la aplicaci\u00f3n EasyCarWash existente tambi\u00e9n se modernizar\u00e1 e integrar\u00e1 gradualmente.[\/vc_column_text][vc_empty_space height=\u00bb30″][vc_column_text]<\/p>\n

Tecnolog\u00edas<\/h2>\n

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mywashtec.com: una plataforma para todos los casos de uso<\/h2>\n

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mywashtec.com integra los siguientes m\u00f3dulos en una plataforma central:<\/p>\n

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Aplicaci\u00f3n EasyCarWash<\/div>\n

Lavado de coches inteligente y sin contacto<\/h3>\n

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Plataforma de operadores<\/div>\n

Siempre pendiente de sus propias instalaciones<\/strong><\/h3>\n

[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=\u00bb1\/6″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb80″ el_class=\u00bbnot-on-mobile\u00bb][vc_empty_space height=\u00bb50″][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbfull_width\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb css=\u00bb.vc_custom_1720093907527{background-color: #005962 !important;}\u00bb z_index=\u00bb\u00bb el_class=\u00bbquote-full-page\u00bb][vc_column][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner][vc_column_text css=\u00bb.vc_custom_1641377188222{background-color: #ffffff !important;}\u00bb]<\/p>\n

\u201cLa cooperaci\u00f3n nos ha funcionado muy bien desde el principio. R\u00e1pidamente nos dimos cuenta de que compartimos los mismos valores y tenemos un entendimiento com\u00fan de c\u00f3mo queremos trabajar juntos. Gracias a la transparencia y a la franqueza, r\u00e1pidamente establecimos una relaci\u00f3n de confianza.\u00bb<\/h3>\n

Michael Gessner<\/strong>
\nWashTec[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb50″ el_class=\u00bbnot-on-mobile\u00bb][vc_empty_space height=\u00bb50″][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbfull_width\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb el_class=\u00bbrow-image-mobile-full-width\u00bb][vc_column][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner][vc_column_text]<\/p>\n

UI\/UX<\/h3>\n

Enfoque en el usuario desde el principio<\/h2>\n

[\/vc_column_text][vc_empty_space height=\u00bb20″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner width=\u00bb1\/2″][vc_column_text]Bajo el lema \u00abUsability that makes the user smile\u00bb, WashTec se centr\u00f3 desde el principio en la usabilidad y facilidad de uso<\/strong> de sus productos. Sin embargo, el desarrollo centrado en el usuario presupone que tambi\u00e9n se conoce con precisi\u00f3n a los grupos de usuarios. Por ello, los expertos en UI\/UX de XITASO empezaron a preguntar al personal del servicio de asistencia sobre los procesos, los procedimientos y todo el \u00e1mbito. A continuaci\u00f3n, se analizaron detalladamente los distintos roles y grupos de usuarios<\/strong> en entrevistas cualitativas<\/strong> para poder elaborar sus necesidades respecto a los productos.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00bb1\/2″][vc_single_image image=\u00bb29980″ img_size=\u00bbfull\u00bb qode_css_animation=\u00bb\u00bb][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=\u00bb50″][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner width=\u00bb1\/2″][vc_single_image image=\u00bb29984″ img_size=\u00bbfull\u00bb qode_css_animation=\u00bb\u00bb][\/vc_column_inner][vc_column_inner width=\u00bb1\/2″][vc_column_text]Durante todo el proceso de desarrollo, la estrecha colaboraci\u00f3n entre los expertos en UI\/UX, los desarrolladores de software y el cliente garantiza que la perspectiva del usuario<\/strong> se incluya en todos los niveles y se utilice como base para la toma de decisiones. No se crean conceptos y borradores preliminares que luego fracasan en la aplicaci\u00f3n o tienen que desarrollarse de forma farragosa. En su lugar, todas las funciones implicadas colaboran de forma transversal<\/strong>, lo que no s\u00f3lo ahorra tiempo, sino que pone al usuario en el punto de mira en todo momento.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb50″ el_class=\u00bbnot-on-mobile\u00bb][vc_empty_space height=\u00bb50″][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbfull_width\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb el_class=\u00bbrow-image-mobile-full-width\u00bb][vc_column][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner][vc_column_text]<\/p>\n

Coaching \u00e1gil<\/h3>\n

Cooperaci\u00f3n de confianza para el \u00e9xito de los proyectos<\/h2>\n

[\/vc_column_text][vc_column_text]Desde su fundaci\u00f3n, XITASO colabora con sus clientes en proyectos de TI de \u00e9xito seg\u00fan los principios de la gesti\u00f3n \u00e1gil de proyectos<\/strong>. Nuestros Agile Coaches tambi\u00e9n han aportado esta larga experiencia en su colaboraci\u00f3n con WashTec y han desarrollado el modelo de proceso adecuado junto con el cliente. Como parte integrante de nuestros equipos multidisciplinares de proyectos<\/strong>, nuestros experimentados Agile Coaches crean el marco en el que el potencial<\/strong> de todos los participantes puede desarrollarse de la mejor manera posible, los procesos<\/strong> adecuados se utilizan de forma \u00f3ptima y la visi\u00f3n del producto<\/strong> de WashTec se mantiene siempre a la vista.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb50″ el_class=\u00bbnot-on-mobile\u00bb][vc_empty_space height=\u00bb50″][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbfull_width\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb css=\u00bb.vc_custom_1720093916803{background-color: #005962 !important;}\u00bb z_index=\u00bb\u00bb el_class=\u00bbquote-full-page\u00bb][vc_column][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbgrid\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner][vc_column_text css=\u00bb.vc_custom_1641378092997{background-color: #ffffff !important;}\u00bb]<\/p>\n

\u201cPara algunos de nuestros colegas, el trabajo \u00e1gil era todav\u00eda una novedad y se mostraron esc\u00e9pticos al principio. Pero ahora todos est\u00e1n convencidos porque han visto lo que se puede conseguir en un a\u00f1o cuando se trabaja \u00e1gilmente. Al final, hay que preguntarse: \u00bfser\u00e1 el producto mejor, m\u00e1s r\u00e1pido y m\u00e1s valioso si te dejas entrenar de forma \u00e1gil? La respuesta es muy clara: s\u00ed, \u00a1se paga directamente en t\u00e9rminos de \u00e9xito!\u00bb<\/h3>\n

Carsten Klees<\/strong>
\nWashTec[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb50″ el_class=\u00bbnot-on-mobile\u00bb][vc_empty_space height=\u00bb50″][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space height=\u00bb50″][vc_column_text]<\/p>\n

Otros proyectos<\/h2>\n

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MAN \/ Fraunhofer<\/div>\n

G\u00e9stion energ\u00e9tica para empresas industriales<\/h3>\n

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ROMA<\/div>\n

L\u00ednea de montaje sin papel<\/h3>\n

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CARGO<\/div>\n

Portal para la gesti\u00f3n de participantes en estudios de mercados<\/h3>\n

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Mostrar todos los proyectos<\/a><\/p>\n

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\u00bfEst\u00e1 interesado en un proyecto, un servicio o tiene otra pregunta?<\/h2>\n

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Luise B\u00fcscher<\/strong><\/p>\n

Tel. +49 821 885 882 233
\nluise.buescher@xitaso.com<\/a><\/p>\n

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