{"id":96454,"date":"2026-01-19T17:51:30","date_gmt":"2026-01-19T16:51:30","guid":{"rendered":"https:\/\/xitaso.com\/?page_id=96454"},"modified":"2026-04-07T12:00:03","modified_gmt":"2026-04-07T10:00:03","slug":"swa-customer-portal","status":"publish","type":"page","link":"https:\/\/xitaso.com\/en\/projects\/swa-customer-portal\/","title":{"rendered":"swa – Customer portal"},"content":{"rendered":"

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The challenge<\/h2>\n

Stadtwerke Augsburg Holding GmbH (swa) required a central customer portal that would bring together data from various online and internal systems. The portal was to serve as a central access point for registered customers, enabling them to easily use numerous services in self-service mode. In addition, it was necessary to integrate an ordering function that would display the entire product range of the municipal utilities and enable the purchase of these products.[\/vc_column_text][vc_empty_space height=”30″][vc_column_text css=””]<\/p>\n

\n
\n

Stadtwerke Augsburg Holding GmbH (swa)<\/h2>\n

As Bavaria’s third-largest utility company, swa<\/a> supplies around 350,000 people in the Augsburg area with electricity, gas, district heating and drinking water. Its buses and trams offer convenient, environmentally friendly mobility.<\/p>\n<\/div>\n<\/div>\n

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How we helped<\/h2>\n

XITASO supported Stadtwerke Augsburg in developing a central customer portal in a modern cloud environment (Microsoft Azure). We ensured that the functions are available both in the portal and in the customer management system (CRM) so that customers and service employees alike can access them. To achieve this, we created important connections between the systems and expanded existing ones. Our solution, Business Integration, ensures that all data is exchanged securely and correctly between the systems. This allows customers to easily access their contract data and use the various services offered by Stadtwerke.[\/vc_column_text][vc_empty_space height=”30″][vc_column_text css=””]<\/p>\n

Technologies<\/h2>\n

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Other projects<\/h2>\n

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DLR<\/div>\n

Architecture consulting for an integrated data management system<\/h3>\n

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WashTec<\/div>\n

Operator platform for the car wash business<\/h3>\n

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WITTENSTEIN<\/div>\n

After-Sales-Portal<\/h3>\n

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View all projects<\/a><\/p>\n

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Are you interested in a project or service, or do you have any other questions?<\/h2>\n

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Franziska Asum<\/strong><\/p>\n

Tel. +49 821 885 882-314
\nfranziska.asum@xitaso.com<\/a><\/p>\n

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