{"id":34299,"date":"2022-01-10T14:56:40","date_gmt":"2022-01-10T13:56:40","guid":{"rendered":"https:\/\/xitaso.com\/?page_id=34299"},"modified":"2026-05-11T13:19:48","modified_gmt":"2026-05-11T11:19:48","slug":"washtec-operator-platform","status":"publish","type":"page","link":"https:\/\/xitaso.com\/en\/projects\/washtec-operator-platform\/","title":{"rendered":"WashTec operator platform"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;header_level2_container&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1720095034295{background-image: url(https:\/\/xitaso.com\/wp-content\/uploads\/WashTec_Betreiberplattform.jpg?id=29542) !important;}&#8221;][vc_column_inner offset=&#8221;vc_hidden-xs&#8221;][vc_empty_space height=&#8221;500&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;29547&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_raw_html css=&#8221;&#8221;]JTNDZGl2JTIwY2xhc3MlM0QlMjJoZWFkZXJfbGV2ZWwyJTIyJTNFJTBBJTNDZGl2JTIwY2xhc3MlM0QlMjJ0b3BwZXIlMjIlM0VBbHdheXMlMjBhYmxlJTIwdG8lMjBrZWVwJTIwYW4lMjBleWUlMjBvbiUyMHRoZSUyMHN0YXR1cyUyMG9mJTIweW91ciUyMG93biUyMHN5c3RlbXMlM0MlMkZkaXYlM0UlMEElM0NoMSUzRU9wZXJhdG9yJTIwcGxhdGZvcm0lMjBmb3IlMjB0aGUlMjBjYXIlMjB3YXNoJTIwYnVzaW5lc3MlM0MlMkZoMSUzRSUwQSUzQyUyRmRpdiUzRSUwQSUwQQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1720096313665{background-color: #e8e0e0 !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60&#8243;][vc_column_text]<\/p>\n<h2>The challenge<\/h2>\n<p>In order to offer its customers the best possible service, WashTec wanted to create a central platform on which the operators of WashTec systems can find all relevant information and functionalities bundled in one place. The business of the operators should thereby be designed to be as efficient as possible.[\/vc_column_text][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<h2>WashTec AG<\/h2>\n<p><a href=\"https:\/\/www.washtec-uk.com\/\" target=\"_blank\" rel=\"noopener\">WashTec AG<\/a> is a manufacturer of vehicle washing systems, headquartered in Augsburg, Germany. WashTec is the global market leader for complete and service solutions in the field of vehicle washing with subsidiaries and trading partners in over 80 countries.<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20&#8243;][vc_single_image image=&#8221;86998&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1748016436803{padding-right: 50% !important;}&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;https:\/\/www.washtec.de\/&#8221;][vc_empty_space height=&#8221;30&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;30px&#8221;][vc_empty_space height=&#8221;30&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_column_text]<\/p>\n<h2>How we helped<\/h2>\n<p>WashTec, together with XITASO, has further developed and concretized the vision of a central platform for the car wash business. The needs of car wash operators have been addressed by developing a user-friendly platform that allows operators to keep an eye on their business at all times and from anywhere. The platform provides clear diagrams representing the performance of the systems, reports faults and gives instructions for their correction.[\/vc_column_text][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<h2>Technologies<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15&#8243;][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIydGVjaG5vbG9naWVuJTIyJTNFLk5FVCUyMENvcmUlM0MlMkZzcGFuJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIydGVjaG5vbG9naWVuJTIyJTNFUmVhY3QlM0MlMkZzcGFuJTNFJTBB[\/vc_raw_html][vc_empty_space height=&#8221;60&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;row-image-mobile-full-width&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2 style=\"text-align: left;\">A constant eye on system performance<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;33201&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_single_image image=&#8221;45533&#8243; img_size=&#8221;30&#215;30&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Average washing price<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40&#8243;][vc_single_image image=&#8221;45533&#8243; img_size=&#8221;30&#215;30&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Number of washes<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40&#8243;][vc_single_image image=&#8221;45533&#8243; img_size=&#8221;30&#215;30&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Washing program distribution<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40&#8243;][vc_single_image image=&#8221;45533&#8243; img_size=&#8221;30&#215;30&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Turnover<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;two-column-with-heading-on-top&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>React quickly to faults<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]In addition to clear diagrams for performance, the operator also keeps an eye on the <strong>status of<\/strong> <strong>their systems<\/strong> via the platform; at any time and from anywhere. If a fault occurs, <strong>step-by-step instructions<\/strong> will help to resolve the problem.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]If further support is required, the operator can contact the<strong> WashTec Help Desk.<\/strong>\u00a0 Using RemoteDiagnosis, the service employees can also view the status of the systems via the integrated service platform and quickly resolve the problem.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;row-image-mobile-full-width&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;32689&#8243; img_size=&#8221;250&#215;509&#8243; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; qode_css_animation=&#8221;&#8221;][vc_empty_space height=&#8221;40&#8243; el_class=&#8221;only-on-mobile&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;32680&#8243; img_size=&#8221;250&#215;509&#8243; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;32686&#8243; img_size=&#8221;250&#215;509&#8243; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1720096333393{background-color: #e8e0e0 !important;}&#8221; z_index=&#8221;&#8221;][vc_column el_class=&#8221;text-left-80-image-right-20&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">One platform for all use cases<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\">In addition to the operator platform, mywashtec.com also integrates two other modules:<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;32225&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;\/en\/projects\/washtec-easycarwash\/&#8221;][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<strong>Smart and contactless car wash<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;10&#8243;]<a  itemprop=\"url\" href=\"\/en\/projects\/washtec-easycarwash\/\" target=\"_self\" data-hover-background-color=\"#ffffff\" data-hover-border-color=\"#508785\" data-hover-color=\"#508785\" class=\"qbutton  medium default\" style=\"color: #ffffff; border-color: #508785; background-color:#508785;\">With the EasyCarWash app \u2192<\/a>[vc_empty_space height=&#8221;40&#8243; el_class=&#8221;only-on-mobile&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;33226&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221;][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<strong>More efficient support through remote diagnosis<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;10&#8243;]<a  itemprop=\"url\" href=\"\" target=\"_blank\" data-hover-background-color=\"#ffffff\" data-hover-border-color=\"#7a212e\" data-hover-color=\"#7a212e\" class=\"qbutton  medium default ausgeblendet\" style=\"color: #ffffff; border-color: #7a212e; background-color:#7a212e;\">With the WashTec service platform<\/a>[vc_column_text]<strong>Mit der WashTec Serviceplattform<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Other projects<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;three-column-references&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGaWxsdW1pbmUtbWFuYWdlbWVudC1mb3ItZW5lcmd5LXN1cHBseS1uZXR3b3JrcyUyRiUyMiUzRQ==[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;447&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"referenz_kunde\">Everllence \/ Fraunhofer<\/div>\n<h3>Management for energy supply networks<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGcm9tYS1wYXBlcmxlc3MtYXNzZW1ibHklMkYlMjIlM0U=[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;14301&#8243;][vc_column_text]<\/p>\n<div class=\"referenz_kunde\">ROMA<\/div>\n<h3>Paperless Assembly<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGY2FyZ28tcGFydGljaXBhbnQtbWFuYWdlbWVudC1mb3ItYXV0b21vdGl2ZS1tYXJrZXQtcmVzZWFyY2glMkYlMjIlM0U=[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;17632&#8243;][vc_column_text]<\/p>\n<div class=\"referenz_kunde\">CARGO<\/div>\n<h3>Portal for participant management in market research<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a class=\"mitPfeil\" href=\"https:\/\/xitaso.com\/en\/projects\/all-projects\/\">View al projects<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; 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