{"id":22168,"date":"2020-10-12T18:57:49","date_gmt":"2020-10-12T16:57:49","guid":{"rendered":"https:\/\/xitaso.com\/?page_id=22168"},"modified":"2026-05-11T13:12:25","modified_gmt":"2026-05-11T11:12:25","slug":"indorama-support-and-software-modernisation","status":"publish","type":"page","link":"https:\/\/xitaso.com\/en\/projects\/indorama-support-and-software-modernisation\/","title":{"rendered":"Indorama &#8211; Support and software modernisation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;header_level2_container&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1719924207128{background-image: url(https:\/\/xitaso.com\/wp-content\/uploads\/Referenz_Indorama_Header.jpg?id=14060) !important;}&#8221;][vc_column_inner offset=&#8221;vc_hidden-xs&#8221;][vc_empty_space height=&#8221;500&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;14061&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_raw_html css=&#8221;&#8221;]JTNDZGl2JTIwY2xhc3MlM0QlMjJoZWFkZXJfbGV2ZWwyJTIyJTNFJTBBJTNDZGl2JTIwY2xhc3MlM0QlMjJ0b3BwZXIlMjIlM0VJbnRlZ3JhdGlvbiUyMG9mJTIwbmV3JTIwZXJyb3IlMjBtYW5hZ2VtZW50JTIwaW50byUyMHRoZSUyMGVzdGFibGlzaGVkJTIwbGVnYWN5JTIwc3lzdGVtJTIwTGFiR0VSJTNDJTJGZGl2JTNFJTBBJTNDaDElM0VTdXBwb3J0JTIwYW5kJTIwc29mdHdhcmUlMjBtb2Rlcm5pc2F0aW9uJTNDJTJGaDElM0UlMEElM0MlMkZkaXYlM0UlMEElMEE=[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1719924759497{background-color: #e8e0e0 !important;}&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h2>The challenge<\/h2>\n<p>The LabGER system, developed by an employee, has been used to coordinate production processes throughout the entire plant for many years. Over the years, the departure of individual employees and the associated loss of know-how as well as the technical obsolescence of such systems can lead to a situation where service and maintenance of stable system operation becomes a real challenge. Because even the smallest problems in the system can affect the entire production process, fast and efficient troubleshooting is extremely important.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h2>Indorama Ventures Polymers<\/h2>\n<h2>Germany GmbH<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15&#8243; el_class=&#8221;not-on-mobil&#8221;][vc_column_text]As part of the <a class=\"extern\" href=\"https:\/\/www.indoramaventures.com\/en\/home\" target=\"_blank\" rel=\"noopener\">Indorama Ventures Group<\/a>, Indorama Ventures Germany GmbH produces polyester granules at its production site in Gersthofen. The fields of application are manifold: The products can be found in (amongst others) fibers, high-strength threads, packaging films, lightweight shatterproof PET bottles as well as in technical applications in the automotive industry.[\/vc_column_text][vc_empty_space height=&#8221;20&#8243; el_class=&#8221;not-on-mobil&#8221;][vc_single_image image=&#8221;14079&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1622810621612{padding-right: 50% !important;}&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;https:\/\/www.indoramaventures.com\/en\/home&#8221;][vc_empty_space height=&#8221;30px&#8221; el_class=&#8221;not-on-mobile&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;30px&#8221;][vc_empty_space height=&#8221;30&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>How we helped<\/h2>\n<p>Historically grown software is often based on complex, opaque structures. XITASO&#8217;s experts are able to quickly capture the functionality of such legacy systems and provide optimal support as a reliable partner.<\/p>\n<p>The integration of a new error management system into the existing system made it possible to optimise the error analysis. Errors are easier to locate and fix, avoiding production disruptions.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h2>Technologies<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_raw_html]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[\/vc_raw_html][vc_empty_space height=&#8221;60px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;two-column-with-heading-on-top&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text el_class=&#8221;text_max_750&#8243;]<\/p>\n<h2>Integration of modern solutions into established systems<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]As part of the LabGER system analysis, XITASO identified <strong>modernisation potentials<\/strong> in the field of error analysis. Based on an Elasticsearch database, XITASO developed a new <strong>error management system<\/strong> that centrally captures faults throughout the system.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]The <strong>user-friendly interface<\/strong> provides a quick overview of the overall status of production processes. In addition, the system automatically sends error messages to the responsible employees, which allows immediate response to production-critical interruptions.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_single_image image=&#8221;46501&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1719924772949{background-color: #005962 !important;}&#8221; z_index=&#8221;&#8221;][vc_column el_class=&#8221;padding-top-30-bottom-45&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\"><strong>Previous error detection<\/strong><\/span><\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul class=\"invers\">\n<li><span style=\"color: #ffffff;\">Errors from different components of the system were written to separate log files<\/span><\/li>\n<li><span style=\"color: #ffffff;\">Tedious search for errors through checking the individual log files<\/span><\/li>\n<li><span style=\"color: #ffffff;\">No automatic notifications, e.g. in case of errors<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space el_class=&#8221;only-on-mobile&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\"><strong>New error management system<\/strong><\/span><\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul class=\"invers\">\n<li><span style=\"color: #ffffff;\">Central collection of all error messages in Elasticsearch database<\/span><\/li>\n<li><span style=\"color: #ffffff;\">Quick overview of the overall status of production processes<\/span><\/li>\n<li><span style=\"color: #ffffff;\">Automatic notifications to responsible employees<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243;][vc_empty_space height=&#8221;20&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Other projects<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;three-column-references&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGaWxsdW1pbmUtbWFuYWdlbWVudC1mb3ItZW5lcmd5LXN1cHBseS1uZXR3b3JrcyUyRiUyMiUzRQ==[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;447&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"referenz_kunde\">Everllence \/ Fraunhofer<\/div>\n<h3>Management for energy supply networks<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGa2xpbmlrdW0tcmVjaHRzLWRlci1pc2FyLW1yaS1mbGV4cGxhbiUyRiUyMiUzRQ==[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;14790&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"referenz_kunde\">Klinikum Rechts der Isar (MRI)<\/div>\n<h3>Automated schedule and daily planning<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMkZlbiUyRnByb2plY3RzJTJGd2l0dGVuc3RlaW4tYWZ0ZXItc2FsZXMtcG9ydGFsJTJGJTIyJTNF[\/vc_raw_html][vc_empty_space height=&#8221;250&#8243; image_repeat=&#8221;no-repeat&#8221; background_image=&#8221;17619&#8243;][vc_column_text]<\/p>\n<div class=\"referenz_kunde\">WITTENSTEIN<\/div>\n<h3>After-Sales-Portal for product identification<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a class=\"mitPfeil\" href=\"https:\/\/xitaso.com\/en\/projects\/\">View all projects<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;50&#8243; el_class=&#8221;not-on-mobile&#8221;][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;your-contact-person&#8221; css=&#8221;.vc_custom_1719924784543{background-color: #e8e0e0 !important;}&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Are you interested in a project, a service or do you have another question?<\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8221;89683&#8243; img_size=&#8221;120&#215;120&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_circle_2&#8243; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Dominik Spaun<\/strong><\/p>\n<p style=\"text-align: center;\">Tel. +49 821 885 882 881<br \/>\n<a href=\"mailto:dominik.spaun@xitaso.com\">dominik.spaun@xitaso.com<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; 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